Frequently Asked Questions (FAQ)
Have a question not answered? Contact us.
Our Company
Who is Preservation Marine?
Preservation Marine is a Canadian company based in Brockville, Ontario, offering eco-friendly boat detailing and maintenance products. We specialize in premium boat cleaning supplies, teak care kits, glass polishing compounds, and hull cleaners, designed to make marine care easy and effective.
Is Preservation Marine a Canadian company?
Yes! We are a proudly Canadian company, based in Brockville, Ontario. Our products are sourced with Canadian boaters in mind, ensuring high-quality marine care solutions without the hassle of cross-border shipping or duties.
Are Your Products Priced in Canadian Dollars?
Yes! All our prices are listed in Canadian dollars (CAD), so there are no surprises at checkout for Canadian customers.
Our Products
Is Preservation Marine an authorized dealer for DiTEC products?
Yes, Preservation Marine is the Canadian authorized dealer for DiTEC products, offering premium boat cleaning, polishing, and protective solutions trusted by professionals.
Can I use your boat cleaning products for professional detailing?
Yes, our boat detailing products, such as DiTEC Quick Detailer Kits and boat polish, are trusted by professional detailers for high-quality boat maintenance.
Are your products eco-friendly?
Absolutely! Many of our products, like boat soap and teak cleaner, are biodegradable and safe for marine ecosystems, making them ideal for environmentally conscious boat owners. In addition, all DiTEC marine products are fully compliant with MARPOL Annex III and MARPOL Annex V standards. When used as directed, these products are safe for the environment.
Can I use your products on cars or RVs?
Yes, many of our products, like the glass polishing kits, degreasers, and metal cleaners, are versatile and can be used on cars, RVs, and other vehicles. Please refer to the specific products for details, or contact us for more information.
Wholesale Orders
Do you offer wholesale pricing for bulk orders?
Yes! We offer wholesale pricing for businesses, marinas, and retailers looking to purchase in bulk. Our wholesale program provides discounted rates on large orders, making it easier to stock up on premium marine care products.
How can I apply for a wholesale discount?
To apply for a wholesale discount, simply fill out our wholesale application form here. Once your application is reviewed and approved, you’ll receive access to wholesale pricing and bulk order options.
What do I need to qualify for a wholesale discount??
Wholesale pricing is available to registered businesses, marinas, boat service providers, and retailers purchasing a minimum order quantity. You may be required to provide a business registration number or proof of industry affiliation to qualify.
Shipping & Returns
Do you offer free shipping?
We offer free standard shipping on orders over $200.
Do you ship boat cleaning products across Canada?
Yes, we offer shipping across Canada for all our products, including boat hull cleaners, glass polishing kits, and teak care products.
Will I have to pay duties on my order?
If you’re ordering from within Canada, you won’t have to worry about duties or cross-border fees.
How long will it take to get my order?
If you’re ordering from within Canada, you won’t have to worry about duties or cross-border fees.
What is Preservation Marine’s return and exchange policy?
If you’re ordering from within Canada, you won’t have to worry about duties or cross-border fees.
How do I contact Preservation Marine for support
You can reach us via email at info@preservationmarine.com for any inquiries, including product advice, returns, or shipping questions.